Privacy Policy Page

1. Data Collected
MopayShop collects your information (both Buyers and Sellers) when you register, conduct transactions, or interact with the platform:
• Personal information: Name, email, phone number, address, date of birth, gender.
• Financial information: Bank account and payment details.
• Identification information: Photos of identification documents (ID card / Citizen ID / Passport) for KYC (Know Your Customer) verification and fraud prevention.
• Device information: IP address, operating system, location (GPS), browsing history, and platform interaction data.

2. Purpose of Data Usage
Your data is used to:
• Process transactions, shipping, and customer support.
• Credit assessment: Evaluate risks and eligibility for credit products (if applicable).
• Personalization: Recommend products and advertisements based on your preferences and behavior.
• Legal compliance: Meet regulatory requirements and prevent illegal activities (money laundering, fraud).
• Communication: Send administrative notifications, software updates, or marketing materials.

3. Tracking Technologies (Cookies & Location)
• Cookies: Used to remember shopping carts, personal preferences, and analyze data. You can disable them in your browser, but this may limit some platform features.
• Location: Collected via GPS/Wi-Fi to provide location-based services. You can disable this in your device settings.

4. Information Sharing and Security
• Sharing: MopayShop may disclose information to its subsidiaries, service partners, or government authorities when required by law or to protect system security.
• Protection: Data is stored behind secure networks, and only a limited number of authorized personnel have special access. However, the platform notes that no system is 100% secure.
• Retention: Information will be deleted or anonymized when it is no longer needed for its intended purpose or required by law.